absolutely intercultural 76 +++ mateship +++ Australia +++ Intercultural Management Institute +++

Australian map by color line @ flickr.com

absolutely yours:
Thank you to Alberto and Collette for leaving comments on our blog. If you recall, in the last show we featured the Tapas investigation in Léon, northern Spain and this obviously made Alberto homesick as he is now studying outside of Spain and was in fact a student on a pilot course called Hands On Learning which is designed to help students raise their intercultural awareness when they go on foreign internships or semester exchanges. Collette, in Germany responded with an update of the Hands On learning course which is now firmly established. So thanks both of you for taking the trouble to visit and leaving your comments. And if you have a comment about what you hear, a suggestion about what we could do in the future or even a complaint then just go to the website and leave us a comment. Better still you could record a comment and email it to us and we’ll include it in the next show.

absolutely bushed:
Today we’ll be delving into the concept of mateship, a word which I hadn’t heard before but which almost made it into the Australian constitution in 1999 according to Wikipedia. Kym Dixon is a teacher at Brighton Secondary School in Adelaide, Australia and he visited Denmark recently on a study tour to find out how we integrate ICT in everyday teaching here. One of the institutions he visited was Grenaa Technical School where he gave a talk to the High School students. One of the questions after the talk was from a student who wants to visit Australia and wanted advice about where to go. ‘Make sure you visit the outback and don’t just go to the cities.’ was Kym’s advice.

absolutely cultural:
March is the time for the Intercultural Management Institute conference in Washington on March 12 and 13. This year marks the tenth anniversary of the conference and it is set to be rather special. Looking at the program if I were able to go I’d definitely want to attend the ‘Making it Stick’ session about presenting interactive learning to a cross-cultural audience. I am also always attracted to the simulation exercises such as another one involving the unidentifiable Asian, Mr Kahn. Then there are sessions on the use of film in cross-cultural training and the intercultural aspects of medical tourism. In previous years we have tried to give you a flavor of the conference in one or two follow up podcasts and I hope that we will be able to do this again this year as long as we can find somebody able to wield a recorder close enough to the speakers.

absolutely delicious?:
Back in Australia, or rather with Kym Dixon in Denmark, we went through a ritual common to many intercultural travelers, that of establishing exactly what is on the plate.

The next show will be coming to you on 20 February from Dr. Laurent Borgmann in Germany.

So long…stay tuned!

The host of this show is:  Anne Fox
Editor: Jan Warnecke

absolutely intercultural 75 +++ tapas revisited +++ cultural updates +++ email advice +++

"pulpo"-tapasabsolutely free:
In this show, we are revisiting the “tapas-trail” in León. I am taking you back to Spain where I visited our partner university in León some time ago. I wanted to have a look at the tapas culture there.
When you look up “tapas” in the English Wikipedia you will find that León is known for this culture. It says: “Spaniards often go “bar hopping” (Spanish: Ir de tapas) and eat tapas in the time between finishing work and having dinner. In León, a city in northwest Spain, an entire zone known as the Barrio Humedo is dedicated to tapas bars each serving their own unique dish served free with a corto (small beer) or glass of wine.”
In León, most bars still have the original Tapas culture which means that you buy a drink and get your tapas free without paying for them. It is interesting how this going “de tapas” or “tapear“, which are the Spanish expressions for this culture of walking about town, drinking un corto, a small glass of beer or a small glass of vino, eating tapas that come free with the drinks and meeting people all the time seems typical of the Spanish culture but would not work in colder climates simply because of the hassle of having to put on all these layers of clothes before walking out. So here we seem to have an example of how the climate has a strong influence on local cultural traditions.

absolutely programmed:
We continue our series of round table discussions about Geert Hofstede’s comparison of “Culture as the Software of the Mind”. This time we listen to our studio guests Fernando and Karsten. I wanted to introduce the idea of sudden and unexpected updates and draw parallels between how we – the users – experience updates in computer software (for example the recent updates to Windows Vista and Office 2007) and how we experience similar updates in our culture. We concentrated on these “sudden updates”, not gradual updates, which run in the background, where we do not notice that we have a new version, but situations where someone comes into your office and says “Let me just install an update for you…” and then it takes you two weeks afterwards to get used to the new interface.

absolutely yours:
Some people use email purely for administrative matters or for organizing things. Others write emotional and personal messages with lots of emoticons, so even before you really read the messages you notice differences in style or culture. In a round table discussion with our studio guests Sophie, Maike, Julia, and Christina we discussed how email dominates our professional and private lives today. Even my students report that incoming email steals a lot of their time and some students from my Business English Course at RheinAhrCampus had given some good advice how to handle email-generated stress. They came up with ideas like reading every incoming email message only once before taking action; or making sure that the subject line is so clear that it catches the attention of the addressee straight away.

The next show will be coming to you on 6 February from Anne Fox in Denmark.

So long…stay tuned!

The host of this show is: Dr. Laurent Borgmann
Editor: Jan Warnecke

absolutely intercultural 74 +++ Nicaragua +++ Chaos Pilots +++

work with the boundariesThis is a very diplomatic and chaotic show. Normally we are right down at the individual level but when you are talking with diplomats they tend to have a more global view of matters. We’ll also be talking about a very special postgraduate course with an international perspective.

absolutely essential:
When I met the Nicaraguan Ambassador for Denmark recently he tended to bring almost every topic we talked about to a global level, even when I asked him what he missed most from Nicaragua. Mr Ricardo Alvarado Noguera was on a visit to Grenaa Technical School when one of my students, Rune, asked him about the environment; perhaps not the first priority, you’d think, of a country which the ambassador himself referred to as ‘developing’….

absolutely chaotic:
Maybe you remember a couple of months back when I spoke with Signe Møller about the charity she had set up called 100% 2 the children. The reason I contacted her was because I was intrigued by this dynamic one woman effort, but when I spoke to her I could see that one of the reasons for her clear vision and dynamism was the post graduate course she had taken to qualify her as a Chaos Pilot. The idea of the chaos pilots is to address the increasingly frenetic, information rich and global pace of life and is summed up in Signe’s comment that ‘If I don’t know then I can find out’ We have talked several times on this podcast about student experiences of foreign internships but with the Chaos Pilots the internship idea is somewhat different.

absolutely diplomatic:
If you remember anything about the history of Nicaragua you will know that its relationship with the USA has not been smooth to say the least but that didn’t stop Rune, my technical college student from probing Ricardo Noguera about this sensitive area.

absolutely missing:
As I said at the beginning, the ambassador always tended to take the global perspective so finally I asked him a question which I was sure would give an answer at the personal level. By the end of our meeting I think I had begun to get an idea of the art of diplomacy! Or perhaps a good diplomat needs to be less culture specific then his fellow countrymen.

The next show will be coming to you on 23 January from Dr. Laurent Borgmann in Germany.

So long…stay tuned!

The host of this show is: Anne Fox
Editor: Jan Warnecke

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absolutely intercultural 73 +++ Culture as the Software of the Mind +++ teaching intercultural awareness +++

"Culture as the Software of the Mind"

In our show today we look at Geert Hofstede’s statement of “Culture as the Software of the Mind” and will try to explore that metaphor to the extreme. We will be asking ourselves how we get to learn about a piece of new software and whether this experience can really be transferred to learning about a new culture. What, for example, can be done in the classroom to raise the intercultural awareness of students who prepare for their stays abroad?

absolutely programmed:
In a round-table discussion with Berit Wiebe and Karsten Kneese we asked ourselves: “Where do we get our culture from? Do we get if from our parents like a new version of Photoshop for Christmas? Or do we get it from our peers like we would get new software if we illegally shared a programme with our friends? Or does the cultural learning rather work like the spell check in Word, which learns from us and improves because of the way we use it and add new items to it?

absolutely disturbing:
Audrey Fernandez-Diehl, who was born in Malaysia, studied in Australia and New Zealand, lived in Switzerland for a while and now teaches intercultural communication at university level in Germany tells us about her concept of culture, whether she thinks culture can be taught and about a very disturbing cultural game called Rufa Rufa. As Audrey teaches intercultural awareness, she says that her training is both, for foreign students who come to her university but also for her own students who prepare for going abroad.

absolutely grateful:
On this last day of Christmas I would like to say that Anne and I have enjoyed another year of being in intercultural contact with you, the listeners, through our show. We appreciate your response, please keep it coming. Now, if you have not made any new year’s resolutions yet, maybe you could share your thoughts about the shows a little more with the other listeners on this blog using the “comment”-function. This show has given Anne and me many opportunities for having conversations about intercultural topics with experts and ordinary people which otherwise we would probably not have had. So, the two of us would also like to thank you, the listeners, for keeping us going and looking at intercultural issues from different angles on a fortnightly basis.

The next show will be coming to you on 9 January from Anne Fox in Denmark.

So long…stay tuned!

The host of this show is: Dr. Laurent Borgmann
Editor: Jan Warnecke

absolutely intercultural 72 +++ hole in the wall +++ Babbel +++ iTalki +++ Chinese Pod +++

A social networking language learning site

Today’s show is devoted mostly to language learning. This is partly because intercultural awareness is tightly linked to language learning but also because there has been an explosion of new internet sites to help you learn various languages. This is not new of course. What is new is that these sites work on the premise of building a community of people interested in helping each other out by offering help in their native language while trying to learn another language. This means that you can exchange messages and meet up live using text, audio or video so that you can practice in real life situatons. Social networking for a purpose, if you want. You’d be amazed at what language learning websites like Babbel can lead to!

absolutely universal:
So often those of us interested in intercultural matters are looking for differences but in this case not only has Professor Mitra come up with a surprising theory, that children will actively organise their own learning if left to their own devices, but also presents some amazing evidence to show that this applies not only in India but all over the world.

It all started with an internet enabled computer with touch screen, installed in a public area in an Indian slum area and I really recommend that you take a look at some of the movies available about this experiment to really appreciate what is going on. The children taught themselves how to use the internet and a basic English vocabulary because so much of the Internet is in English. But in further experiments Mitra showed that the children could also teach themselves complex biological concepts and even French when they were presented with a graphics editing program which was available only in French! That’s the clever link to this show’s language theme by the way! Mitra described this particular feat as a double positive. The children wanted to use the program therefore they needed to learn the language whereas adults would tend to have the attitude that because they didn’t know the language then they wouldn’t be able to use the program. So how does Mitra explain children’s ability to organise their own learning like this?

absolutely social:
One of the key findings from Mitra’s observations is that it is the working in small groups which is key. So perhaps it is no coincidence that the newest internet language learning sites such as Babbel or iTalki, rely heavily on the social aspect for their attraction. So let’s ask Dr Elizabeth Hanson-Smith why she joined Babbel when she wanted to improve her Spanish.

absolutely simple:
So that was Spanish. Now what about Chinese, or more accurately, Mandarin, is that easy to learn? Well it seems it depends on what your goals are according to Ken Carroll in Shanghai who is the man behind Chinese Pod, a learning system based on the spoken language rather than the written language. In fact you can try out much of the Chinese pod materials for free to test for yourself.

absolutely beautiful:
A great deal of language learning these days is purely functional. You do it because it’s on the school curriculum or you need it for your job. But there are still people who learn a language for it’s own sake. One such person was Gloria from Hungary who is using iTalki to learn English and Turkish. The English is for work but the Turkish is for pleasure.

absolutely impossible:
Now we’ll return to Ken Carroll in Shanghai to discuss the thorny problem of writing Mandarin. He reckons it’s absolutely impossible. I am amazed that Ken says he can always find someone to write Chinese for him. I must say that I haven’t found that to be the case for me here in Denmark, so many people have to suffer my poor written Danish.

absolutely impossible (part 2):
Our final segment was a last question to Professor Mitra who has just moved from New Delhi to Newcastle where they speak with the strong Geordie accent. Does he understand it? I must just say that I love the Geordie accent but it does take some getting used to.

So don’t complain to us about that but if you do have any other comments or suggestions then you can always leave a comment on our blog at www.absolutely-intercultural.com or send us an email or even an audio file to contact@absolutely-intercultural.com.

The next show will be coming to you on 26 December from Dr. Laurent Borgmann in Germany.
So long…stay tuned!

The host of this show is: Anne Fox
Editor: Jan Warnecke

absolutely intercultural 71 +++ Chinese food +++ types of cultures +++ intercultural awareness +++

Mingxia

In our show today we will be asking ourselves how we can learn about culture and what can be done in the classroom to raise the intercultural awareness of students who prepare for their stays abroad. As an example culture we have chosen China and in particular the Chinese and their food.

absolutely culture-general:
Jack Lonergan tells us how you can teach intercultural communication when you teach a classroom full of learners who have, in fact, the same cultural background and even the same language. Jack gives some very interesting examples of how you can explore a culture in depth even in monocultural classrooms.

absolutely different:
I took the opportunity to ask Mingxia Zhou, one of my business students from the North East of China whether what we call Chinese Food in Europe and what real Chinese people eat in China are more or less the same thing? Mingxia talks about the delicious food in her home country and that the so-called Chinese Food in Europe is not a real substitute. While eating out in Europe can be quite expensive and is seen as a kind of luxury, we find out that eating restaurant food in China is so much cheaper and part of everyday life there – so ordinary people can dine out or order restaurant food to their homes, simply because of the heat or the bad weather outside.

absolutely aware:
We return to Jack Lonergan and listen to how he explains intercultural differences. In his project called The Intercultural European Workplace he makes sure participants perceive intercultural differences by understanding concrete examples. He talks about how a little bowl of soup available at sundown and offered by the university canteen can make all the difference for Muslim students during the fasting period called Ramadan.

absolutely adventurous:
Carina Mayer, who did her internship in Hong Kong working for the Olympics this summer, aimed for a cultural change and new experiences which she would not have been able to experience in Europe. She gives us some insight on her experiences with the Chinese cuisine and seems to have been very unafraid to try everything that the Chinese put on her plate. We hear that in China she often went out to enjoy the vast variety of the real Chinese cuisine with the whole department of the office and this gave her colleagues the opportunity to get to know her more informally than at work.

The next show will be coming to you on 12 December from Anne Fox in Denmark.

So long…stay tuned!

The host of this show is: Dr. Laurent Borgmann
Editor: Jan Warnecke

absolutely intercultural 70 +++ Turkmenistan +++ international charity +++ Peace Corps +++ Nicaragua +++

In this show we go from a European base to Turkmenistan, Kenya, the United States and Nicaragua.

absolutely African:
Signe Møller is a Chaos Pilot who decided to take a career break and ended up setting up her own charity helping children in Kenya. We’ll be learning more about the innovative social business and project management Chaos Pilot course in a later podcast. Meanwhile Signe’s groundbreaking approach called 100 percent to the children is based on allowing donors to choose whether the money they give supports the Kenyan projects directly or whether it helps to pay for the administrative back-up needed to keep the whole enterprise afloat. This new way of approaching charity work earned her the title of Fun Fearless Female 2008 organised by the Danish edition of Cosmopolitan magazine. How did Signe end up in Kenya in the first place?

absolutely intercultural:
You go to stay at the home of a family in Turkmenistan and you notice that you never see the older daughter. She is always in the kitchen cooking or doing housework and she does not eat together with the family. Why is this? Is it because

a) the family do not want their precious first born daughter to mix with foreigners

b) the first daughter is always the least favoured in Turkmen families or

c) it is traditional for the eldest daughter to do all the household chores

The next question is would it be possible for you to get to know her better? Find out the answer as Zohre Ovezlieva who has been organising Peace Corps placements for many years explains what to do in this situation.

absolutely ethical:
When people who don’t have enough to survive are confronted by groups of strangers with access to seemingly unlimited amounts of resources, the problem of corruption often arises. Is this a problem Signe Møller of 100 percent 2 the children recognises and how does she deal with it?

absolutely American:
Zohre has been looking after American Peace Corps volunteers for many years and decided that she would like to find out what it feels like to be a foreigner by going to the US for a month. How did she fare?

absolutely interconnected:
Nicaragua is a small country with a population roughly the same as Denmark’s but with much lower living standards partly as a result of the civil war in the 1980’s, so when Nicaragua’s ambassador to Denmark, Mr Ricardo Alvarado Noguera paid a visit to our school in Grenaa his perspective was very much that we are all connected.

The next show will be coming to you on 28 November from Dr Laurent Borgmann, Germany.

So long…stay tuned!

The host of this show is: Anne Fox
Editor: Jan Warnecke

absolutely intercultural 69 +++ digital world +++ communication via new media +++ media fashion +++

thirty-three-messagesSkype, SMS, Blogs, Twitter, Facebook, and Second Life. Like the characters in Pirandello’s play “Six Characters in search of an Author” these applications seem to have been set loose on our post-modern society without a clear script or a destination.
We have all heard about these digital applications which promise to make our lives richer, more interesting and more “connected”. However, it is difficult to predict which of these activities will still be part of our culture in 20 years’ time. Will they replace old-fashioned communication channels like the telephone or email? Or are they just a passing fashion for digital geeks and flat rate junkies?
Today we want to look at the online culture and how we all manage to be part of it in our daily lives at work and at home.

absolutely private:
Some weeks ago at a teacher-training event I met Evi and Linda who had attended my seminar on integrating new media such as podcasts and twitter into their teaching. Later in the afternoon I had the chance to speak to the two to ask them about their general attitude towards new media for communication. I asked how essential mobile telephones are in their private lives and while Linda has had her mobile since she was 13 (which seemed normal to me) to my utter surprise I heard from Evi, a successful professional in her thirties that she only bought her first mobile phone four months ago and only because she had to …

absolutely connected:
Assja Tietz, one of our students, who has spent a lot of time in different countries during her studies speaks about her study period in Australia, an excursion to Ireland and her recent internship in Hungary. What with all her moving around her challenge is actually to stay in touch, both with family and friends at home but also with those new friends she met during her stays abroad. So rather than being overwhelmed by too much communication on different media channels she is constantly looking for the best ways to be “close to home” even when she is far away…

absolutely fashionable:
Katrin dares a prognosis whether the new technologies we hear so much about will become important parts of our communication or whether they are more like a fashion that comes and goes. Can you imagine that perhaps nobody will remember Facebook or Twitter in ten years’ time?

The next show will be coming to you on 14 November from Anne Fox in Denmark.

So long…stay tuned!

The host of this show is: Dr. Laurent Borgmann
Editor: Jan Warnecke

absolutely intercultural 67 +++ teaching culture +++ South Americans in Germany +++ adult learners +++ women in adult education +++

Mauricio Virgens, Bariton, on his way up
In this episode we are going to have a look at adult education. Anne and I were lucky enough to be invited to the Volkshochschule Rhein-Sieg by Alexandra Haas. We took part in a very stimulating workshop day for trainers inspired by Alexandra’s previous project “Teaching Culture!”.

absolutely learner-oriented:
Mechthild Tillmann, director of the Volkshochschule Rhein-Sieg, reports on 24 different work-shops in which teachers shared ideas about marketing, suggestopedia, podcasting in the classroom and other subjects related to their teaching. Following the idea of “teaching culture” and the “culture of teaching” the institution invited their own teachers to turn into learners and improve their methods.

absolutely bossanovarized:
We listen to Mauricio Virgens from Brazil and Andres Villamil from Columbia, two South American musicians who played music for us, and “bossanovarized” our busy lives a little. Mauricio speaks about his mission as a cultural ambassador for his native country Brazil and tells us how he keeps up his cultural identity through music. Of course, we also get to enjoy a bit of their music.

absolutely enjoyable:
Katrin, one of the new staff at the Volkshochschule Rhein-Sieg, tells us how previous learning experiences of the participants can a be challenge for the teachers. She has noticed that learners seem to expect the same “learning culture” which they got used to when they were learners for the first time – years ago. However, one aspect seems to be important to all learners – that they learn faster if they are having fun.

absolutely gendered:
Evi and Linda both work in adult education and explain to us how adult education creates its own culture. We also hear about their perspectives on gender issues and that adult education, just like health services, appears to attract women with a strong impulse to help.

The next show will be coming to you on 17 October from Anne Fox in Denmark.

Und bleiben Sie schön interkulturell!

The host of this show is: Dr. Laurent Borgmann
Assistant Editor: Jan Warnecke

absolutely intercultural 65 +++ working cultures +++ email writing styles +++ excursion to Poland +++ teaching staff mobility program +++

In today’s show, we put our emphasis on working cultures, both, in digital work contexts and in face-to-face team work.

Whether you prefer to work in a hierarchical context or whether you prefer to work collaboratively – we sometimes end up in workplaces which do not leave the choice to us. Are you aware of the working culture that surrounds you? Do you appreciate it or would you change it if you could? Do you notice that you have an impact on this culture, too?

absolutely structured:
We hear about different email cultures and discover that yes – your email may show your personal writing style – but that your email also says a lot about the working culture of your company or your institution. Our interviewees fill us in on their opinions regarding the perfect email. We learn that signals which indicate whether the message is well structured and can easily be read and dealt with are quite important and that preference is often given to those messages which have a “speaking” subject line.

absolutely international:
Different working cultures in face-to-face teamwork are explored. Jean Lennox of the University of Applied Sciences in Mönchengladbach, Germany, reports about an international excursion with university students to Posnan, Poland, which confronts them with the difficulties of working in groups of European students from various countries. We learn that intercultural tests of what we expect of the working cultures of other countries can bring up interesting results.

absolutely mobile:
Nora Müller, who is going to the Netherlands for her practical training, gives us some insights into her preparations for her stay abroad and tells us that she believes that going to a neighboring country in Europe is still a big step.
Dr. Cruickshank from Scotland and Clementina Poposka from Macedonia came to Germany as lecturers under the “teaching staff mobility” program. We get to hear what they hope to gain from their academic mobility and in which way universities in their home countries differ from what they experienced during their visit.

The next show will be coming to you on 19 September from Anne Fox in Denmark.

So long…stay tuned!

The host of this show is: Dr. Laurent Borgmann
Assistant Editor: Jan Warnecke